Tag Archives: customer service

The “Benefit” of Living in NYC

One of the best things about living and working in NYC is that there are so many opportunities for random treats and freebies. Today, for example, we got to hop in a pink SUV and get a free makeover and … Continue reading

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elevators at The Gap in Hong Kong

Every time I go to The Gap in Hong Kong Central, I shake my head at this elevator on the lower level of the store. Can you see in this picture what I might be complaining about? Yes, the stairs. … Continue reading

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ask and ye shall receive

The last time we were in Hong Kong, The Husband and I made a spontaneous decision to go see a movie. I say it was spontaneous, because we usually bring sweaters and jackets with us, as it is usually, like, … Continue reading

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bakery war in korea

When we used to live in Korea, we were regulars at a mom & pop bakery called Ewhadang (이화당). It was located near my brother’s primary school, and my bro, being the manipulative little imp that he was, would stop … Continue reading

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clearing tables

All Ikea cafeterias seem to have this sign that says, “Why should I clear my own table?” We have them in China, too (in both English and Chinese), but these signs seem particularly important here, because Chinese consumers are not used … Continue reading

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pet peeve: salespeople in china

the single most annoying thing about shopping in china is the hovering salespeople. they don’t leave you alone, not for one second. as soon as you step into a store, they shadow you closely through every aisle, talking in chinese, asking questions, making … Continue reading

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modern toilet: our belated anniversary dinner

we discovered Modern Toilet restaurant during our first week in china, and we vowed to celebrate our first wedding anniversary by dining at this fine, poop-themed institution. unfortunately, we got sick on the big day and had to celebrate closer … Continue reading

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rage against: Piperlime

i have very little tolerance for poor customer service — mostly because i don’t think it’s very hard to provide good customer service. i feel that businesses rarely lose customers over something major and catastrophic — like an e-coli outbreak … Continue reading

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